Your questions. Clear answers.
Find answers about sports coaching, your coach profile, club listings, bookings and support.
PlayUp is a sports coaching and booking platform connecting athletes and parents with coaches, clubs, camps and facilities. It also gives coaches tools to showcase their services and manage availability, bookings and client messages.
Choose your sport and enter your location in the coach search. Use the available filters to narrow the results by distance, session rate and age group, then explore individual coach profiles.
Yes. Use Send Message on the coach’s profile to discuss your goals, experience, venue or questions before arranging a session. Follow the sign-in instructions shown if you are not already logged in.
Compare the coach’s stated qualifications, experience, age groups, venues and prices. Read client reviews where available, then message the coach to discuss whether their sessions suit your goals.
Session prices vary by coach and session type. Check the price and duration on the coach’s profile and confirm what is included, such as any venue or equipment costs, before booking.
Look for coaches who list the relevant age group. Discuss your child’s age, experience and goals with the coach, along with supervision and any questions about qualifications or safeguarding arrangements. Contact PlayUp if you need help with the account or booking process.
Try widening your search distance or adjusting your filters. Coach availability and coverage vary by sport and location. You can also contact PlayUp to tell us what you are looking for.
PlayUp helps you showcase your coaching services, respond to enquiries and organise your availability and bookings. Your coach profile gives athletes information about your experience, services, venues and prices.
Register as a coach and complete the information requested during setup. Add accurate details about your sport, qualifications, experience, services and coaching venues.
Use the Availability page in your coach account to add and manage your schedules. Keep your availability up to date so athletes can explore suitable session times.
Yes. Use PlayUp messaging to respond to enquiries, discuss goals and coordinate session details with your clients.
Explain who you coach, what you help athletes work on and where your sessions take place. Include accurate qualifications, experience, session prices and a clear photograph. Keep your details current.
Players can explore the club directory and use the information on your listing to learn about your club and find out how to get in touch.
Contact PlayUp with your club’s name, sport and location, plus the information you would like added or corrected. Tell us your role at the club so the team can follow up appropriately.
Contact the PlayUp team to discuss your requirements. We will explain which options are currently available and how they could fit your club’s activities.
Open the coach’s profile and select Check Availability. If you cannot find a suitable time, message the coach to discuss alternatives.
Confirm the session time, duration, venue, price and what is included. Ask about equipment, preparation and the cancellation terms before committing to the booking.
Contact PlayUp with the coach’s name, session date, booking reference if available and a brief description of the problem. Do not send card details or passwords.
Use the Contact Us page to send your enquiry. Include enough information for the team to understand whether you need help as an athlete, parent, coach or club.
Talk to the PlayUp team, or explore our step-by-step guide.